Scheduled database server upgrade

Scheduled Maintenance Report for WorldTicket Operational Status

Completed

The scheduled maintenance has been completed.

Posted Nov 11, 2024 - 03:00 CET

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Nov 11, 2024 - 02:00 CET

Scheduled

Dear Customers,

We would like to inform you of a scheduled maintenance to upgrade and migrate our database servers. This maintenance will take place on November 11 from 01:00 UTC to 02:00 UTC.

During this period:

- Our SMS systems will be temporarily unavailable as we reboot of SMS instances to ensure switching to new database server instance.
- Please expect brief interruptions in service, as this maintenance is necessary to enhance system performance and reliability.

We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve our services.

Kind regards,
Worldticket A/S

Posted Nov 08, 2024 - 11:06 CET

This scheduled maintenance affected: SMS Modules (Reservations, Queues, Pricing, Payment & Ticketing, Inventory & Schedules, Security (Roles & Users), Reporting, Localization, Communication history).